Products and processes

I mentioned in the previous post that the Kodak disposable camera was significant because of the close relationship between the product design and the systems for handling the product after its delivery.  But this is nothing new – Kodak themselves always sold Kodachrome colour slide film in Europe with a prepaid envelope, so that it could be sent back to Kodak for the (apparently unusually complex) processing necessary.  And if you’re a transport enthusiast or a systems thinker you might know that the design of London’s Routemaster buses wasn’t just about big red double-deckers but also about a very elaborate and specialised system of regular maintenance at a works in Aldenham.

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